TERMS & CONDITIONS

A LEGAL DISCLAIMER

Welcome to MoissaniteBrilliance.com. These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing our site or placing an order, you agree to be bound by these terms. Please read them carefully before using our services.

1. General

MoissaniteBrilliance.com is owned and operated by Moissanite Brilliance LLC. We reserve the right to update, modify, or replace any part of these Terms and Conditions at any time. Continued use of our website following any changes constitutes your acceptance of those changes.

2. Eligibility

You must be at least 18 years old or have the permission of a parent or guardian to make a purchase on our site. By using this website, you confirm that you meet this requirement.

3. Products and Descriptions

We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions, images, or any other content are entirely error-free. Slight variations may occur due to lighting, screen settings, or natural variations in materials.

4. Pricing and Payments

All prices are listed in USD and are subject to change without notice. We accept payments via major credit cards, PayPal, PayPal Credit, Affirm, Afterpay, and Klarna. Orders will not be processed until full payment is received and authorized.

5. Shipping

We offer free standard shipping within the United States. International shipping may be available at additional cost. Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

6. Returns and Refunds

Returns are accepted within 14 days of the original purchase date, subject to our Refund Policy terms. Returned items must be unused, in original packaging, and include proof of purchase. All earring sales are final for hygiene reasons. Return shipping costs are the responsibility of the customer.

Packages that are refused or unclaimed will incur a 20% restocking fee, and shipping costs will be deducted from your refund.

7. Cancellations

Orders cannot be canceled once placed, as they are processed immediately. If you wish to cancel, you may return the item for a refund in accordance with our return policy.

8. Product Warranty

We guarantee that all products are made from genuine 925 sterling silver or gold-plated 925 silver and set with GRA-certified moissanite stones. If you receive a defective or damaged item, please contact us for a replacement or refund.

9. Intellectual Property

All content on MoissaniteBrilliance.com, including logos, product images, text, and designs, is the intellectual property of Moissanite Brilliance LLC. You may not use, copy, reproduce, or distribute any content without our express written permission.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your information.

11. Limitation of Liability

Moissanite Brilliance LLC is not liable for any indirect, incidental, or consequential damages arising from your use of our site or purchase of our products.

12. Governing Law

These Terms and Conditions are governed by the laws of the State of North Carolina, without regard to its conflict of law provisions.

13. Contact Information

For any questions or concerns, please contact:

Moissanite Brilliance LLC
📧 moissanitebrilliance@gmail.com